Jos. A. Bank in Saint Louis Park, MN Closed now

Reviews about Jos. A. Bank

• ★ ★ ☆ ☆ ☆

  August 05, 2020, by John Gerritsen
  I’ll try to make this brief: Bought 8 suits in August for my groomsmen father and father in-law. 3 of the groomsmen were over measured nearly 3 sizes too big. (Needed 42s measures at 45&46!!) My fathers suit was lost 1day before wedding. A groomsman wasn’t given his vest Manager left his job in the middle of the process and no one picked up the responsibility. I had to literally manage the entire thing myself. No one got calls when tailor was finished. When they first botched the sizing they told me my groomsmen would get discounts on tailoring. Never happened. I worked directly with the manager through the whole process and they constantly dropped the ball. On one occasion a groomsman came in to get their suit tailored, at which point the gentleman working the floor said “I’m too busy, can you come back in 45 minutes?” Very disappointing. Fortunately I kept constant tabs on the process otherwise our wedding would’ve been jeans and TShirts. 2 stars instead of one because the actual suits were good price and good quality. Service was dismal!